FAQs
Which Size of Soccer Ball is Right For Me?
Although any size ball is a wonderful gift for any child, here are our recommendations:
Ages 2-4: Size 3
Ages 5-9: Size 4 and 5 (both sizes are appropriate)
Ages 10+: Size 5
Which Soccer Ball is Right For Me?
Our standard soccer ball is the perfect combination of durability and affordability. For the price, it can't be beat.
Our premium match grade ball is a step up from the standard ball. This ball is upgraded in almost every way. The value in this ball is incredible and is better than anything else on the market.
*WARNING*
We urge our customers to be wary of "PU" balls. PU is a very expensive material used for professional balls. Some sellers market their balls as "PU" when they are not. It is impossible to find a PU ball under $15. If a ball is less than $15, it is not PU.
Do Your Balls Come Deflated?
Yes! All balls will ship deflated. This makes them easy to pack. Many customers like to roll up the deflated ball with a pump and other small filler items with rubber bands to maximize box space.
Do You Offer Any Discounts for OCC Shoppers?
Yes! We are committed to serving our OCC community. We know that you put in your hard-earned money to spread joy throughout the world, so we are happy to give 5% off all OCC orders. Just use code OCCSPECIAL at checkout!
Will Tariffs Affect Prices?
We maintain low margins so that we can provide great prices. We can absorb some of the tariffs, but not all of it. While prices may go up, so does our commitment to offering the best value.
What Do I Do About Missing Items?
Please email us immediately if you have any missing items! We will replace everything or provide you with a full refund.
Sometimes, boxes are damaged during transit, which may lead to lost items. We do our best to package all of our items in a secure manner. If your box is damaged, please provide a picture of the damage. This helps us file claims with our carriers.
Please note, if you do contact us within 30 days of delivery we will not be responsible for any missing items.
Can I Place Orders Over the Phone?
While our website is the best way to place orders, we can certainly assist you over the phone. Feel free to call during our office hours for assistance, Monday-Friday 10 a.m. - 4 p.m. (626) 292-7880.
Do You Offer Free Shipping?
Free shipping is offered for any order exceeding $300 or more. All items typically ship out between 5-10 business days unless otherwise stated. During peak months this may be somewhat longer due to increased demand.
What is Your Return Policy?
We offer returns for all orders within 30 days of receiving the order. Returned items must be unused and undamaged. There will be a 10% restocking fee, and buyers will be responsible for shipping.
Is My Order Tax Exempt?
If you are outside the state of California, your order will not include sales tax. All orders in California will be subject to state sales tax.
Do You Offer Bulk Discounts?
Bulk Discount pricing is available on our website and will automatically apply to your order.
What's Your Shipping Policy?
All orders will ship within 5-10 business days unless otherwise stated. Please note that this does not apply to pre-ordered items, which will ship once the items are available.
Most orders will be shipped via UPS Ground. Transit time will be about 3-5 business days depending on your location.
Smaller orders will be shipped via USPS First Class or USPS Priority Mail. Transit time is 4-7 business days depending on your location.
Please keep in mind that non-residential addresses can cost upwards of 25% less than residential addresses in the same zip code.
Contact us with any questions or concerns.
Why Did My Order Come in an Amazon, Walmart, or Other Box?
We recycle boxes! Not only is this eco-friendly, it also helps us keep costs down, which are savings we can then pass onto our customers.